Give customers a convenient way to monitor property defect rectification online, improving transparency and reducing repetitive progress enquiries.
Secure Customer Portal
Provide customers with password-protected online access to their inspection case, allowing them to check rectification information without installing an app.
Real-Time Progress Visibility
View defect statuses and submitted repair updates through the online portal, helping customers understand which issues remain outstanding and which have been addressed.
Centralized Rectification Records
Keep repair photos and defect updates associated with their respective inspection items, making progress easier to review and reducing reliance on scattered messages.